This interview with Richard Branson is very relevant to the main principles we
teach at Wisdom Executives during training. Although we are not trying to
start a new company each day, we have the opportunity to show customers why they
should choose our client over the competition. Keeping explanations simple,
being confident during presentation and avoiding vague language and doubt words
are all key skills that can be used in any situation, whether it be with a
potential customer or future investors.
“When
billionaire entrepreneur and Virgin Group founder Richard Branson had the idea
of launching Virgin Atlantic, he pitched it to his fellow directors who had no
previous experience in the airline business. He delivered the idea simply,
concisely, and effectively. Branson offers leaders and entrepreneurs this
advice: “It is vitally important to present a clear, concise plan that investors
can easily understand and repeat to their own people. In the first meeting avoid
overly complicated, numbers-laden presentations.”
Branson is a master
marketer and communicator. His new book, Like a Virgin, reveals “secrets they
won’t teach you at business school.” Many of those secrets involve effective
communications and presentations.
In his book, Branson recommends that
entrepreneurs who are looking to raise money in these tough economic conditions
keep their presentations simple and memorable. He says that the best investment
pitches hit five areas. I would take his advice one step further. I believe that
any effective pitch or presentation should include these five
components.
What’s in it for them?
“Occasionally, an
entrepreneur hoping to launch their first business puts so much thought into the
concept that he or she neglects the financial and legal plan—and unfortunately,
this often becomes apparent early in a meeting, when an investor can lack
clarity in what exactly the proposed deal is going to look like.”
According
to Branson, investors want to know when they can expect to see a return—what’s
in it for them. In my first class at Northwestern’s Medill School of Journalism,
my instructor said, “Always ask yourself, ‘why should my readers care?’” I use
this journalism principle to teach the art of corporate storytelling. Branson
asks the same question of entrepreneurs who pitch him.
Be
concrete.
“Winning the trust of an investor means demonstrating a
thorough knowledge of your concept or industry and laying out a step-by-step
plan for offering something that’s new, innovative and will deliver healthy
returns on their investment.”
Branson recommends that communicators avoid
‘wishy-washy’ language, doubt words and phrases such as “It is hoped…”or “With
some luck…” He says look your investors in the eye and be specific, concrete,
and confident. One way to craft a concrete and confident story is to use a
message map.
Be unapologetically disruptive.
“Emphatically
explain how your new company will give your customers a better deal than your
competitors.”
The key word here is ‘emphatically.’ Branson is unquestionably
the most passionate business leader I’ve had the pleasure to interview. I
believe his passion for disrupting the status quo is a key component of his
charisma. The majority of business leaders who I’ve met underestimate the role
of passion in delivering presentations. Branson looks for passionate
entrepreneurs who understand the competition and “irreverently explain” why
their business will do better than the competition.
Prove that growth
is sustainable.
“Nothing stays the same for long, so explain how you
plan to tackle the inevitable technological changes and market shifts that are
heading your way.”
Investors and partners want proof that you understand the
environment in which you will be selling your product. One way to get your idea
across is to start with a problem before the solution. Every great story has a
protagonist. Introducing the villain (problem) before the hero (solution) makes
for a compelling business narrative. So take some time to explain how your
product or service solves the problem.
Demonstrate bench strength.
“Show prospective investors that you have found the right people to work
at your new company.”
I’ve seen investor pitches where CEO’s or founders feel
as though they have to carry the show. The best and easiest way to show
investors that your company has bench strength is to share the stage. Apple
executives—Tim Cook and Steve Jobs—have always done this brilliantly.
The
subtitle of Branson’s book is, “Secrets They Won’t Teach You At Business
School.” When it comes to communications, he’s right. I’ve spoken to several MBA
programs at America’s most prestigious universities. After every presentation
students approach me and say, “We never learn stuff like this in class.” It’s
time they do.
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