5 Ways to Build an Extraordinary Team Culture
When your
employees work together to achieve common goals, everyone wins--you, your
business and your customers.
Employee
teams are one of the best ways to get things done in any business. When you
take a group of independently talented people and create a team in which they
can merge their talents, not only will a remarkable amount of energy and
creativity be released, but their performance, loyalty and engagement will be
greatly improved.
Here are
five steps for building an extraordinary team culture:
1. Create
a Team-Oriented Organization
Make
teamwork one of your core company values, and put a clear emphasis on
self-managing teams that are empowered to make their own decisions. Don't just
talk about teamwork. Show your employees the seriousness of your commitment by
giving teams the authority to get their jobs done on their own terms, while
ensuring they accept responsibility for the results.
2. Assign
Serious Team Goals
Give your
teams really important assignments and projects, not just planning for next
summer's annual company picnic. Bring teams in when you're looking at new
trends in the market, or need to see things through new eyes. It's important to
mix it up and not have the same people making the same decisions all the time.
Ask them to challenge the status quo and the conventional wisdom. This will
help to keep your company fresh and ahead of the game.
3.
Encourage Informal Teams
More work
in organizations is accomplished through informal teams than formal ones. It's
therefore in your interest to encourage the proliferation of informal teams
throughout your company, addressing any and all issues and opportunities that
capture their interest. When your employees are able to tackle concerns
themselves, without elevating every little decision to top management, you'll
have a much more efficient organization.
4.
Cross-Train Employees
When
employees understand how different areas of the company work, they are more apt
to make decisions that benefit the company as a whole, rather than solely their
own department or group. Give your employees the opportunity to learn other
people's jobs. Some organizations go as far as switching employee roles on a
daily, weekly or monthly basis. And don't forget your managers. Have top
executives spend a few days working on the front lines with customers or
directly with your product. They'll have a new appreciation for what your
regular employees go through on the job.
5.
Provide Team Resources
No matter
how talented a company's individuals might be, teams cannot be successful
without the proper resources. Teams need a designated and available place where
they can regularly meet. Nothing much can be achieved in an over-crowded lunch
room. All employees need to be given adequate time to devote to their team
meetings, with no grief from supervisors. And make sure to supply your teams
with an appropriate budget if required, and the permission--with guidance--to
spend it as they see best for the company.
BY PETER
ECONOMY
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